PeloTalk » General Questions

1. 

   Coastal Community
   Member

   A couple of quick questions:

   1. Just signing up to test the beta program for our organization, and before we get started, I'd like to have some additional detail on the security of the site. I understand the privacy and permission settings, and I am referring to the security that protects files we upload and communications stored on the site.

   I understand there is a difference between the security on the beta (unpaid) plan and the paid plans - but don't really know what the details are for each and how our information is protected. Could someone provide more information or point me to some details on this?

   2. Is there functionality built-in to Pelotonics that will allow me to quickly export a project (saving the files/comments/lists/timetracking etc) to my network once it has been completed? Archiving still takes up project space, so I'd like to remove the project after completion from the site altogether (in a painless manner).

   Similarly, can we import past projects again?

   Thanks for your help!
   Heather

   Posted 1 month ago #
2. 

   troymalone
   Administrator

   Hi Heather,

   Thank you for your questions. Let me address security first.

   Security
   The free plan on Pelotonics does not allow for SSL encryption of the data exchanged between your browser and our server. SSL is the same security that you would have if you were doing an e-commerce transaction over the Internet. Most websites only use this level of security for transactions that involve someone paying someone. We give you the ability to lock down all communications to ensure that none of your data ever becomes exposed. Now, that having been said, this would be VERY rare, but none the less something that we have given you the ability to guard against.

   Exporting
   We do not currently have an exportable format. We are currently working on an XML export that will allow you to export all of your data. It would not work like you are suggesting on the re-import. The XML export is designed mainly for a mechanism for backing up your data. The export will not incorporate the files though, so that would be something you would want to understand and allow for. Also, with regard to your files, you can use your own FTP site to store your files if you would like. This would make sure that you have access to your files at all times. This FTP option is available with a paid plan. Our first plan starts at $24 per month.

   Thanks for your questions. Let me know if I can answer anything else. I am happy to help.

   Troy Malone

   Posted 1 month ago #
3. 

   Coastal Community
   Member

   Thanks Troy,

   To clarify then, on the free plan what tools actually 'lock down' the communications?

   And if we decide to stick with the program, and we upgrade to one of the paid plans, the information would then be SSL secured?

   Thanks again!
   Heather

   Posted 1 month ago #
4. 

   troymalone
   Administrator

   Heather,

   On the free plan, your communications would be on the same level of security of posting to this forum or any other site on the Internet. It is very secure, but not encrypted. That is the major difference.

   Also, within the application on the Free plan, all of your projects are protected through passwords. You can add in clients and make sure that they only see what you want them to. For instance, you might create two different projects and invite two clients to those projects respectively. Client 1 Doesn't see Client 2's information and vice versa...they only see the information for the projects that you invite them to.

   You can also specify things as private within the system. You can do this with Messages, Task Lists, and File uploads. Only those people you specify will be able to see those elements!

   Another level that you have available is the ability in the permissions dialog to specify that a client or co-collaborator can not see the Tasks or Milestones tabs. If you would like to use those sections for internal purposes only, you can specify that!

   Those configurable options are available on the Free plans.

   Thanks.

   Troy

   Posted 1 month ago #

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