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Contact import bug

(6 posts)
  1. There seems to be a bug when trying to import contact vCards on my Mac running 10.5. I get this error message ...

    "Either the application experienced an error or you lost
    internet connectivity during your last operation.

    Please Login and try again."

    Posted 2 months ago #
  2. Hi Shryn,

    Thanks for letting us know!

    A few questions...

    1. where was the vCard from (what application)
    2. what browser are you using.
    3. are there multiple vCards entires in the one file?

    If you wouldn't mind, please send me a copy of the vCard to daniel@pelotonics.com. I will personally to some testing and I will make sure that no email alerts will go out on this contact, and I will destroy the information as soon as I'm done testing. If you don't feel comfortable with that, just answer the 3 questions above, and I'll try my best to get this resolved ASAP.

    Daniel

    Posted 2 months ago #
  3. callistoconsult
    Member

    Hello,

    I'm having the same problem.

    Mac 10.4.11
    Safari 3.1.2 (4525.22) or Firefox 3.0.3 (same error in either browser)
    vCards are from Address Book
    same problem whether single or multiple contacts in the file

    Posted 1 month ago #
  4. Hi there,

    Thank you for the information. This will definitely help us track down the issue faster. I will defer to Daniel on this one. He should be speaking up on this one and giving us an update tonight.

    Thanks. We'll get it taken care of for you...

    Troy Malone

    Posted 1 month ago #
  5. It seems as if our vCard import isn't working with Address Book's vCard files. I will be doing some testing and hope to get this resolved very soon. Also, we have CSV imports coming very soon. We're in the final rounds for testing this new functionality.

    Daniel

    Posted 1 month ago #
  6. This has been fixed and deployed. Thanks for pointing this out! While we try to test things from all browsers or platforms, we missed some of them this time.

    Daniel

    Posted 1 month ago #

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