http://forums.pelotonics.com/ Conversations with the Pelotonics Community en Tue, 06 Jan 2009 04:40:01 +0000 http://forums.pelotonics.com/topic/chrome-and-the-waiting-for-cache-error#post-318 Fri, 26 Dec 2008 20:22:33 +0000 danielzev 318@http://forums.pelotonics.com/ <p>Google Chrome users: There is a caching issue in Chrome that we have just become aware of. It is prohibiting the full load of web pages (as the browser reports it's waiting for cache). This is causing some issues in our application. As soon as Google fixes this issue, we will alert you.</p> <p>For now the 2 resolutions are:</p> <p>1. Clear your cache from Chrome and restart the browser.<br /> 2. Use a different browser, we recommend Firefox or Safari. IE7 is always an option though :) </p> http://forums.pelotonics.com/topic/dragging-tasks#post-310 Tue, 23 Dec 2008 15:46:57 +0000 troymalone 310@http://forums.pelotonics.com/ <p>Hi Vivek,</p> <p>Yes. That's the design. Due to the serious nature of Privacy issues. We thought that it might be just a bit too informal to allow drag and drop between lists. If there was sensitive information that accidentally appeared on the wrong list, the consequences could be quite disastrous! </p> <p>That's the thought behind doing it that way and restricting such movements...</p> <p>Thanks!</p> <p>Troy </p> http://forums.pelotonics.com/topic/dragging-tasks#post-309 Tue, 23 Dec 2008 06:07:26 +0000 Vivek 309@http://forums.pelotonics.com/ <p>Hi Troy, thanks for the reply.</p> <p>I am okay with the above however i am not able to drag tasks from one private list to another private list. Is that also part of the design? </p> http://forums.pelotonics.com/topic/problem-posting-from-iphone-email#post-286 Tue, 09 Dec 2008 21:19:06 +0000 bramsan 286@http://forums.pelotonics.com/ <p>This seems to have been fixed... thanks! </p> http://forums.pelotonics.com/topic/dragging-tasks#post-285 Tue, 09 Dec 2008 20:59:58 +0000 troymalone 285@http://forums.pelotonics.com/ <p>Hi Vivek,</p> <p>That's the way the system is built. You cannot drag an item from a public list to a private list and vice versa. This makes sure that that Private items stay that way.</p> <p>I do understand what you are trying to accomplish though. You might want to consider having your clients send you messages from the system to create a support ticket. You could then create a task that contains all of that information in the comments to that task. That way you would not have the private/public dynamic that you are experiencing on the task section. </p> <p>Thanks,</p> <p>Troy </p> http://forums.pelotonics.com/topic/dragging-tasks#post-284 Tue, 09 Dec 2008 20:12:28 +0000 Vivek 284@http://forums.pelotonics.com/ <p>Hi, I am trying to drag a task from a private to-do list to another private to-do list and it doesn't seem to be working.</p> <p>I am able to drag tasks part of public to-do list to other public lists though.</p> <p>Is this a limitation or a bug? I would like to be able to drag tasks anywhere i please IE: from public to private and vice versa.</p> <p>Reason for this is i would like to have a sort of Helpdesk/ticket system for public users (non-memebrs of my company) so they may open a task and I can then drag it to our internal list which will contain more updates and confidential information.</p> <p>Also, any plans for a Helpdesk system solely for public users.</p> <p>Thanks</p> <p>Vivek </p> http://forums.pelotonics.com/topic/permissions#post-283 Mon, 08 Dec 2008 21:41:02 +0000 danielzev 283@http://forums.pelotonics.com/ <p>Vivek,</p> <p>Thanks again for pointing this out! We have fixed this, and the fix will be in our next release tonight or tomorrow.</p> <p>Daniel </p> http://forums.pelotonics.com/topic/problem-posting-from-iphone-email#post-282 Mon, 08 Dec 2008 00:22:44 +0000 bramsan 282@http://forums.pelotonics.com/ <p>I tried to post a response to a message I received on my iPhone, but I keep getting the message: "Oops! Your Comment took a wrong turn. It won't appear in your Pelotonics portal because we did not find our Message ID in the subject line of your Message."</p> <p>I tried sending the same message with a copy to myself and the Message ID appears to be in the subject line.</p> <p>Amy clues? This seems like a great feature... wish I could use it.</p> <p>Thanks </p> http://forums.pelotonics.com/topic/permissions#post-268 Fri, 28 Nov 2008 23:54:53 +0000 troymalone 268@http://forums.pelotonics.com/ <p>Ah! Very good catch. I will make sure that this gets remedied asap!</p> <p>Thank you for bringing this to light.</p> <p>Troy </p> http://forums.pelotonics.com/topic/permissions#post-267 Fri, 28 Nov 2008 21:07:04 +0000 Vivek 267@http://forums.pelotonics.com/ <p>I figured out my issue, though you will most likely look into it as well.</p> <p>I had set the start page to that project to be tasks, currently if a user is not supposed to have access to tasks but it is set to the startup page they will be forwarded there nonetheless. </p> http://forums.pelotonics.com/topic/permissions#post-266 Fri, 28 Nov 2008 21:02:43 +0000 Vivek 266@http://forums.pelotonics.com/ <p>Thanks for the reply,</p> <p>I am currently trying on Firefox 2.0.0.18, IE6 (both for testing purposes) and Chrome. I have not yet tried FF3 or IE7.</p> <p>I am running XP.</p> <p>I have tried clearing my cache, still no go. Permissions are set to the one project i have in place. </p> <p>We are just starting up so if you wish to see for yourself i could email login credentials.</p> <p>Thanks</p> <p>Vivek </p> http://forums.pelotonics.com/topic/permissions#post-265 Fri, 28 Nov 2008 19:44:50 +0000 troymalone 265@http://forums.pelotonics.com/ <p>Hi Vivek,</p> <p>I just tested it and it seems to be working fine. Let me know what OS and browser combination you are using and I will rule that out as an issue as well. </p> <p>Some notes:</p> <p>1. You set the permissions on a per project basis, so a simple user can have all permissions on one project and not for another. Make sure you are looking at the correct project that you changed the permissions on.<br /> 2. Make sure that you clear your cache. There may be a caching issue here.</p> <p>Thanks! Let me know if that doesn't work and also get me the OS and browser combo for further testing. </p> <p>Thanks!</p> <p>Troy </p> http://forums.pelotonics.com/topic/permissions#post-264 Fri, 28 Nov 2008 19:37:31 +0000 troymalone 264@http://forums.pelotonics.com/ <p>Hi Vivek. Let me look into this issue and I will get back with you. I will test it out on our end. This is the first we have heard of an issue with permissions. </p> <p>Thanks...it should only take me a few minutes.</p> <p>Troy </p> http://forums.pelotonics.com/topic/permissions#post-263 Fri, 28 Nov 2008 17:47:24 +0000 Vivek 263@http://forums.pelotonics.com/ <p>Hi, I am tryign to set permissions to users of a Company which is not the primary.</p> <p>I have them set to have only messages and calendar however when i log in as the user they still have access to tasks and others.</p> <p>Any ideas why permissions are not working for me? </p> http://forums.pelotonics.com/topic/drag-tasks-from-one-to-do-list-to-another-on-a-mac#post-257 Thu, 20 Nov 2008 19:27:41 +0000 troymalone 257@http://forums.pelotonics.com/ <p>We are aware of this issue on certain browsers. We have not heard of this issue however on the Firefox browser. We will look into this and try to deploy a fix for you. </p> <p>Thanks for letting us know your information...that's very helpful.</p> <p>Troy </p> http://forums.pelotonics.com/topic/drag-tasks-from-one-to-do-list-to-another-on-a-mac#post-254 Thu, 20 Nov 2008 15:48:26 +0000 callistoconsult 254@http://forums.pelotonics.com/ <p>Should I be able to drag a task from one to-do list to another with a Mac browser?</p> <p>I can rearrange items within a list (though it's a bit sluggish), but if I try to drag a task from one list to another, I see a blue line randomly jumping around between items (often nowhere near where my cursor is) and then nothing happens when I drop the task.</p> <p>Max OS 10.4.11<br /> Same issue in both Safari 3.1.2 and Firefox 3.0.3 </p> http://forums.pelotonics.com/topic/contact-import-bug#post-201 Fri, 14 Nov 2008 06:26:16 +0000 danielzev 201@http://forums.pelotonics.com/ <p>This has been fixed and deployed. Thanks for pointing this out! While we try to test things from all browsers or platforms, we missed some of them this time.</p> <p>Daniel </p> http://forums.pelotonics.com/topic/contact-import-bug#post-199 Thu, 13 Nov 2008 03:58:17 +0000 danielzev 199@http://forums.pelotonics.com/ <p>It seems as if our vCard import isn't working with Address Book's vCard files. I will be doing some testing and hope to get this resolved very soon. Also, we have CSV imports coming very soon. We're in the final rounds for testing this new functionality.</p> <p>Daniel </p> http://forums.pelotonics.com/topic/contact-import-bug#post-198 Thu, 13 Nov 2008 02:33:27 +0000 troymalone 198@http://forums.pelotonics.com/ <p>Hi there,</p> <p>Thank you for the information. This will definitely help us track down the issue faster. I will defer to Daniel on this one. He should be speaking up on this one and giving us an update tonight.</p> <p>Thanks. We'll get it taken care of for you...</p> <p>Troy Malone </p> http://forums.pelotonics.com/topic/contact-import-bug#post-197 Thu, 13 Nov 2008 01:19:53 +0000 callistoconsult 197@http://forums.pelotonics.com/ <p>Hello,</p> <p>I'm having the same problem. </p> <p>Mac 10.4.11<br /> Safari 3.1.2 (4525.22) or Firefox 3.0.3 (same error in either browser)<br /> vCards are from Address Book<br /> same problem whether single or multiple contacts in the file </p> http://forums.pelotonics.com/topic/false-error-milestone-reminder-dates#post-195 Wed, 12 Nov 2008 03:54:57 +0000 danielzev 195@http://forums.pelotonics.com/ <p>Adam,</p> <p>This was fixed yesterday. Thank you again for letting us know about this.</p> <p>Daniel </p> http://forums.pelotonics.com/topic/milestone-reminder-dates-not-only-date-issue#post-194 Wed, 12 Nov 2008 03:53:48 +0000 danielzev 194@http://forums.pelotonics.com/ <p>fordgood,</p> <p>This was fixed yesterday! Thank you again for pointing it out.</p> <p>Daniel </p> http://forums.pelotonics.com/topic/interface-dissapearing-on-a-summary-page-in-ie#post-191 Tue, 11 Nov 2008 23:48:04 +0000 troymalone 191@http://forums.pelotonics.com/ <p>By way of update, there was an obscure bug in IE that we just fixed. When on the Summary page of any project, if you rolled over the "Quick Link" links at the top of the page, it would make the content in the inner frame disappear! There was a CSS issue that we have remedied and will launch tonight!</p> <p>Thanks for all your comments!</p> <p>Troy Malone </p> http://forums.pelotonics.com/topic/milestone-reminder-dates-not-only-date-issue#post-179 Fri, 07 Nov 2008 16:19:33 +0000 troymalone 179@http://forums.pelotonics.com/ <p>Hi. Troy here. We talked about this last night and we are changing the way we handle these date checks. The change will ensure that you don't experience that inconvenience again!</p> <p>Thanks...we will let you know when the changes are implemented. </p> <p>Troy Malone </p> http://forums.pelotonics.com/topic/only-1-comment-per-task#post-178 Fri, 07 Nov 2008 16:17:43 +0000 troymalone 178@http://forums.pelotonics.com/ <p>Hello Fordgood and thanks for your comments. I guess I would like some more detail from you. The comments string seems to be intuitive from this standpoint:</p> <p>1. If you don't have a comment, it says "Add Comment" with a plus icon next to it.<br /> 2. If you do have a comment, it has a comment icon with the number of comments that have been given on the task. </p> <p>Please let me know where you are not thinking it is intuitive. I would love to understand that and make a change if it makes sense!</p> <p>Your comments are VERY appreciated.</p> <p>Troy Malone </p> http://forums.pelotonics.com/topic/milestone-reminder-dates-not-only-date-issue#post-177 Fri, 07 Nov 2008 11:09:15 +0000 danielzev 177@http://forums.pelotonics.com/ <p>We have found the bug, and my development team is on it... hopefully I can deploy the fix out tomorrow...</p> <p>Daniel </p> http://forums.pelotonics.com/topic/only-1-comment-per-task#post-175 Fri, 07 Nov 2008 05:48:05 +0000 fordgood 175@http://forums.pelotonics.com/ <p>Not very intuitive. you can add a comment, no inference that there is only 1. In fact, the "1 comment" label after you have done so infers I can add more. </p> http://forums.pelotonics.com/topic/milestone-reminder-dates-not-only-date-issue#post-174 Fri, 07 Nov 2008 05:42:33 +0000 danielzev 174@http://forums.pelotonics.com/ <p>Hi there, </p> <p>Let me do some testing on my end, and I will let everyone know what I find!</p> <p>thank you for letting us know!</p> <p>Daniel </p> http://forums.pelotonics.com/topic/milestone-reminder-dates-not-only-date-issue#post-173 Fri, 07 Nov 2008 05:25:11 +0000 fordgood 173@http://forums.pelotonics.com/ <p>I also get a false error if a task is assigned a due date of Dec 08 in a To-Do List of a milestone with a 2009 due date. Seems like a 2009/2008 problem? Hard to set up a project this time of year with this problem... </p> http://forums.pelotonics.com/topic/request-updates-in-to-do-lists-broken#post-166 Thu, 06 Nov 2008 22:44:47 +0000 bbinder 166@http://forums.pelotonics.com/ <p>In the To-Do Lists section, if I hit the entry and then the link that says "Request Update" I can type something in a box that gets sent out to the team members, but this is not working.</p> <p>Previously, some of the emails from your domain was going in the spam folder, but I've whitelisted everything for the entire pelotonics.com domain.</p> <p>I can type something in the box and choose to send it, but no members (including myself) get an email at all. </p>